GAERNE
Gaerne SG12 Realm MX Boots
Gaerne SG12 Realm MX Boots
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- Free UK Shipping Order Over £50
- Friendly UK Support
- Quick & Easy Returns
SG12 - GAERNE IS PROUD TO REPORT THAT MAGAZINES WORLD WIDE HAVE PUT OUR SG-12
THROUGH RIGOROUS TESTS AND CAME BACK WITH 5 STAR REVIEWS CLAIMING IT THE MOST
DURABLE, COMFORTABLE AND SUPPORTIVE BOOT MADE TO DATE.
New look -- Introducing the all new SG-12 from Gaerne. The best off road motorcycle boot on the planet!!
The Gaerne SG-12 features a new "G" for an exciting first impression. Don't think we stopped there, that is
just the beginning. Check out the new features--
- Dual Stage Pivot System--This revolutionary new system is patented and exclusive to Gaerne and is certainly going to be a hit. The first pivot is attached to the "Razorback". This provides a rigid component that offers a strong lateral support while a glide-plate keeps the upper in a firm and upright position.
- The second pivot is fixed on a sliding glide that allows the riders foot to feel natural while on the peg in a shifting or breaking situation--However, it will "bottom out" and absorb shock in the case of over-jumping a jump or in the case of unwanted compression.
- Grip Guard--On the inner side of the boot is the all new rubber "Grip Guard". You can feel the exceptional grip of the bike, as well as offering a heat resistant padding against your inner leg.
- Front Plate/Shin Guard--This new Thermoplastic shin plate is anatomically shaped for a perfect fit. By removing three screws a rider can also make the opening wider to accommodate a bigger leg or knee-brace.
- Buckle system--The SG-12 utilizes four lightweight alloy buckles that attach to an adjustable strap. This is a "Tried and True" system that provides the rider "Easy in" and "Easy out" non failure system. Keeping it simple!
- Gaiter--Made of a new Swiss breathable fabric called Acronos, the gaiter is extremely stretchy but has the perfect shape to keep the sand and debris out.
Interior Lining--On the inside you will find the famous "Gaerne Memory Cell Foam" --Known for the most comfortable feel and fit ride after ride.
- Heel Cup--The new Heel cup has been designed to absorb shock in the case of a rear compression--It also doubles as a nice place to showcase the new "G" logo !!
- Toe-Box--This new design features a slimmer shape in the toe area for an improved feel of the shift lever and the bikes controls. The entire area is wrapped by a new plastic material which is lighter and provides more comfort and feel for the bike as well.
- Toe cap--The all new shape --the toecap has been re-designed and reinforced to provide a new "tougher" look.
- Sole- For the SG-12 you will notice a new design. This sole is new in look, but still uses the Gaerne "Dual Composite" anti-shock rubber that has made Gaerne soles famous around the world. Insole-Inside the boot you will find an all new foot-bed which has been specially molded to correctly support the foot. In the rear portion of the foot-bed, a new shock absorbing material has been used. and in the front portion the construction has been made to allow the foot to vent.
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Gaerne Size Chart: |
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EU
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US/Australia
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UK
|
|
33
|
1
|
13
|
|
34
|
2
|
1
|
|
35
|
2.5
|
1.5
|
|
36
|
3
|
2
|
|
37
|
4
|
3
|
|
38
|
5
|
4
|
|
39
|
5.5
|
4.5
|
|
40
|
6.5
|
5.5
|
|
41
|
7
|
6
|
|
42
|
8
|
7
|
|
43
|
9
|
8
|
|
44
|
9.5
|
8.5
|
|
45
|
10.5
|
9.5
|
|
46
|
11
|
10
|
|
47
|
12
|
11
|
|
48
|
13
|
12
|
|
49
|
14
|
13
|
|
50
|
15
|
14
|
Shipping Policy
Shipping Policy
Order Processing and Delivery Schedule
Once an order is placed on our website, it enters our dispatch queue promptly.
Order Handling Time: 1 business day (Monday to Friday)
Order Cut-Off Time: 04:00 PM (GMT+00:00) Greenwich Mean Time (London)
Orders placed after the cut-off time will be processed on the next working day.
Standard Shipping Transit Time
Transit Time: 2-3 business days (Monday to Friday)
Total Shipping Time (Handling + Transit)
Estimated Delivery Window: 3-5 business days (Monday to Friday)
Shipping Carrier
We partner with trusted UK couriers such as Royal Mail, DPD, DHL, and Parcelforce. The carrier used for your order will be confirmed in your dispatch email.
Shipping Locations
We currently ship within the United Kingdom only.
Shipping Fees
We offer free shipping on all orders of £50 or above.
For orders below £50, a flat rate of £3.99 will be applied at checkout.
Please NOTE that extra shipping fees will be charged on all tyres & electric bikes due to size / weight.
All prices are charged in GBP (£).
Order Confirmation and Tracking
Once your order is placed, you will receive an order confirmation email. After dispatch, a shipping confirmation email with a tracking number and tracking link will be provided. A final notification will be sent when your order is marked as delivered.
Lost or Missing Packages
If your parcel is marked as delivered but has not arrived:
Reconfirm the delivery address
Check surrounding areas or safe delivery spots
Ask neighbours or household members
Contact the courier with your tracking details
If your parcel is officially classified as lost, please contact us with your order number. We will arrange a replacement or refund, depending on your preference.
Delivery Delays
While we aim to meet all estimated delivery times, delays may occasionally occur due to courier disruptions or high seasonal volume. If your order has not arrived within the expected timeframe, contact us for support.
Refund and Return Policy
Refund and Return Policy
Return Window and Eligibility
Returns are accepted within 30 days of delivery, provided the following conditions are met:
Items must be new, unused, and in their original packaging with all accessories included.
Returns are accepted for both defective and non-defective products.
Customers must contact us before sending any return to receive return approval and instructions.
Email: sales@aceraceshop.co.uk
Phone: +44 1282216785
Damaged or Defective Items
If your order arrives damaged or defective, please notify us within 48 hours of delivery with:
Your order number
Clear photographs of the item and packaging
A brief description of the issue
Depending on the situation, we will offer a replacement, exchange, or full refund.
Exchanges
We accept exchanges within 30 days, provided the returned item meets the eligibility criteria stated above. Once the returned product is received and inspected, your replacement item will be dispatched.
Refund Process
Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method within 7 days.
A confirmation email will be sent once the refund has been issued.
Late or Missing Refunds
If you haven’t received your refund:
Recheck your bank or payment account
Contact your bank or card provider—processing times may vary
If you still require assistance, reach us at sales@aceraceshop.co.uk
Non-Returnable Conditions
We do not accept returns under the following circumstances:
Items not returned in new condition
Returns requested after 30 days of delivery
Items sent back without prior authorization
Return Address
Ace Race Shop
Smithsons Farm Cottage
Burnley BB12 9DR
United Kingdom
Method & Fees
Return Method: By mail
Return Label: Customer is responsible for arranging and paying for return shipping
Restocking Fee: No cost
Refund Processing Time: 7 days after receipt of return
Cancellation Policy
Orders may be cancelled within 2 hours of purchase, provided the order has not yet been processed or shipped.
