Payment Policy

At Ace Race Shop (ACE Suspension Ltd), we aim to provide a secure and seamless checkout experience for all customers. Please review the details below to understand our accepted payment methods and policies.

Accepted Payment Methods

We accept the following payment options:

Credit and Debit Cards (Visa, Mastercard, American Express, Maestro)

PayPal

Apple Pay and Google Pay (where supported)

Klarna / Clearpay / Buy Now Pay Later (if applicable — confirm if you’d like this included or removed)

All payments are processed in GBP (£).

Payment Security

Your transaction security is our priority. All payments made on our website are processed via encrypted and PCI-compliant payment gateways. We do not store or have access to your full payment details.

Order Confirmation

Once your payment is successfully completed:

You will receive an email confirmation containing your order number and purchase summary.

If you do not receive a confirmation email, please check your spam/junk folder or contact us directly.

Payment Issues or Declines

If your payment is declined:

Verify that your billing details (name, card number, expiry date, and postcode) match your bank records.

Try an alternative payment method.

If the issue persists, please contact your payment provider or reach out to us for assistance.

Currency and Charges

All prices on our website are displayed and charged in GBP (£).
If you are using an international payment method, your bank may apply conversion fees please check with your provider.

Order Cancellation and Refunds

Orders can be cancelled within 2 hours of purchase, provided the order has not yet been processed or shipped.
Approved refunds will be issued to the original payment method in accordance with our Return and Refund Policy.

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